If you are not satisfied with a product you have purchased from us, you can return that product to us within a reasonable time frame in a re-saleable condition since purchased and we will happily replace, repair within a reasonable time frame or credit the original purchase price of that product provided the product and packaging is in its original condition and is re-saleable.*

Our goods come with guarantees that cannot be excluded under the NZ Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Where a failure does not amount to a major failure, The Saddlery Store is entitled to choose between providing you with a repair, replacement, credit or refund. Any cost incurred by you in returning the product to The Saddlery Store will be borne by you.

When an item has been ordered incorrectly by the customer or a change of mind occurs, if a credit is given this will not include a refund of the shipping cost incurred by KiwiPetz.

*Equine Rider Wear such as, but not limited to Clothing, Helmets, Boots and Gloves must be returned in original undamaged packaging with all tags and labels intact on the product within a 7 day period after delivery due to incorrect sizing. We are unable to offer returns based on change of mind. Upon return The Saddlery Store is entitled to choose between providing you with the correct sized product or a credit.

Saddle Pads & Blankets

Flair Square Pony Saddle Cloth

Double Hill Contoured Wool Felt Western Pad Black

Premier Equine Close Contact Merino Wool European Saddle Pad - Dressage Square

Flair Square Quilt AP Saddle Cloth

Cavallino Lambswool Half Pad

Cavallino Grip Lambswool Half Pad

Cavallino CC Jump Shaped Lambswool Saddlecloth

Cavallino CC Jump Square Lambswool Saddlecloth

Cavallino GP Shaped Lambswool Saddlecloth

Cavallino GP Square Lambswool Saddlecloth

Double Hill Contoured Synthetic Western Saddle Pad

Cavallino Pro-Sorb Lambswool Half Pad Full White

Cavallino Pro-Sorb Lambswool Half Pad Full Black

Cavallino Pro-Sorb Lambswool GP Saddle Cloth Full White

Cavallino Pro-Sorb Lambswool GP Saddle Cloth Full Black

Cavallino Pro-Sorb Lambswool Dressage Saddle Cloth Full White

Cavallino Pro-Sorb Lambswool Dressage Saddle Cloth Full Black

Double Hill Contoured Wool Felt Western Pad Natural

Double Hill Cut Back Western Saddle Pad

Flair Half Pad With Silicon Grip Navy

Flair Half Pad With Silicon Grip Brown

Flair Half Pad With Silicon Grip White

Flair Half Pad With Silicon Grip Black

Flair Trail Pad

GP Shaped Quilted Saddle Cloth Red

GP Shaped Quilted Saddle Cloth White

Flair Fleece Jumping Saddlecloth Black

Flair Fleece Jumping Saddlecloth White

Flair Fleece Jumping Saddlecloth Brown

Flair Foam Gel Raiser Pad

Flair Bareback Pad

Flair Fleece Keyhold Pad

General Purpose Quilted Saddle Cloth Assorted