If you are not satisfied with a product you have purchased from us, you can return that product to us within a reasonable time frame in a re-saleable condition since purchased and we will happily replace, repair within a reasonable time frame or credit the original purchase price of that product provided the product and packaging is in its original condition and is re-saleable.*

Our goods come with guarantees that cannot be excluded under the NZ Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Where a failure does not amount to a major failure, The Saddlery Store is entitled to choose between providing you with a repair, replacement, credit or refund. Any cost incurred by you in returning the product to The Saddlery Store will be borne by you.

When an item has been ordered incorrectly by the customer or a change of mind occurs, if a credit is given this will not include a refund of the shipping cost incurred by KiwiPetz.

*Equine Rider Wear such as, but not limited to Clothing, Helmets, Boots and Gloves must be returned in original undamaged packaging with all tags and labels intact on the product within a 7 day period after delivery due to incorrect sizing. We are unable to offer returns based on change of mind. Upon return The Saddlery Store is entitled to choose between providing you with the correct sized product or a credit.

Girths

Cavallino Comfi-Eze Straight Girth

Cavallino AirTech Backing Replacement Black 95cm

Flair Double Buckle Girth

Flair Anti-Gall Western Girth

Flair Anti-Gall Western Girth

Flair Anti-Gall Stock Girth

Flair Anti Gall Breaker Girth

Flair Anti Gall Girth Sleeve

Cavallino Straight Lambswool Girth Sleeve

Cavallino Comfi-Eze Western Buckle/Dee Girth

Cavallino Comfi-Eze Western Dee Girth

Cavallino Comfi-Eze Western Buckle Girth

Cavallino Comfi-Eze Natural Western Buckle Dee/Girth

Cavallino Comfi-Eze Natural Western Dee Girth

Cavallino Comfi-Eze Natural Western Buckle Girth

Cavallino Comfi-Eze Natural Girth

Cavallino Comfi-Eze Lambswool Velcro Girth Backing

Cavallino Comfi-Eze Natural Dressage Girth

Cavallino Comfi-Eze Dressage Girth

Cavallino Air-Tech Western Dee Girth

Cavallino Air-Tech Western Buckle/Dee Girth

Cavallino Air-Tech Western Buckle Girth

Cavallino Air-Tech Straight Girth

Cavallino Air-Tech Pro Balance Girth

Cavallino Air-Tech Dressage Girth

Blue Tag Corded Stock Girth

Cavallino Anatomic Shapped Padded Girth