If you are not satisfied with a product you have purchased from us, you can return that product to us within a reasonable time frame in a re-saleable condition since purchased and we will happily replace, repair within a reasonable time frame or credit the original purchase price of that product provided the product and packaging is in its original condition and is re-saleable.*

Our goods come with guarantees that cannot be excluded under the NZ Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Where a failure does not amount to a major failure, The Saddlery Store is entitled to choose between providing you with a repair, replacement, credit or refund. Any cost incurred by you in returning the product to The Saddlery Store will be borne by you.

When an item has been ordered incorrectly by the customer or a change of mind occurs, if a credit is given this will not include a refund of the shipping cost incurred by KiwiPetz.

*Equine Rider Wear such as, but not limited to Clothing, Helmets, Boots and Gloves must be returned in original undamaged packaging with all tags and labels intact on the product within a 7 day period after delivery due to incorrect sizing. We are unable to offer returns based on change of mind. Upon return The Saddlery Store is entitled to choose between providing you with the correct sized product or a credit.

Halters & Leads

Flair Rope Multi Fleck Halter

Flair Deluxe Nylon Horse Lead Rope

Lumi Pony Hollywood Leather Halter

Lumiere Hollywood Leather Halter

Lumiere Bella Leather Halter

Lumiere Alize Leather Halter

Premier Equine Duco Padded Head Collar with Lead Rope

Premier Equine Rego Padded Leather Head Collar

Flair Break Away Halter Replacement Headstrap

Blue Tag Two Tone Plaited Lead

Blue Tag Polyflex Two Tone Lead

Blue Tag Plaited Two Tone Lead

Blue Tag Braided Horse Lead

Blue Tag Web Halter Small Sizes

Blue Tag Rope Halter

Flair PVC Harness Web Halter

Flair Striped Web Halter

Flair Nylon Halter

Flair Heavy Duty Nylon Web Halter

Flair Break Away Halter

Flair Plush Fleece Lined Halter

Blue Tag Web Lunge Lead 7m Red

Blue Tag Web Lunge Lead 7m Navy

Blue Tag Web Lunge Lead 7m Black

Blue Tag Lunge Roller Anti Gall Hack

Blue Tag Lunge Roller Anti Gall Cob

Blue Tag Lunge Lead 7m

Blue Tag Braided Cotton Lunge Lead 7.25m

Pessoa Plaid Padded Halter

Blue Tag Web Halter

Double Hill Leather Polo Halter

Platinum Leather Show Halter

Platinum Leather Halter